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Growth
September 6, 2024

Telecom ARPU vs 15 GB package analysis

How much does a 15GB data plan in South East Asian countries like Indonesia, Thailand and Philippines

The comparison of 15GB monthly mobile data plans across Indonesia, Thailand, India, and the Philippines reveals notable differences influenced by economic conditions, market competition, regulatory environments, and infrastructure investments. Here, we explore these differences, highlighting the most expensive plans, the best value plans, and the implications for operators.

Key Differences

  1. Cost of Data Plans:
    • Most Expensive: Thailand offers the most expensive 15GB data plans among the four countries. Operators like AIS, TrueMove H, and Dtac charge around THB 299 ($9.00 USD) for 15GB of data. This higher cost is reflective of Thailand’s higher GDP per capita and the advanced infrastructure supporting 4G and 5G networks.
    • Most Affordable: India provides the most affordable data plans. Jio’s plan offers an impressive 45GB for INR 199 ($2.41 USD), which is significantly cheaper per GB compared to other countries. This affordability is driven by the intense competition among major players like Jio, Airtel, and Vodafone Idea.
  2. Data Allowance:
    • Highest Data Allowance: Jio in India stands out with its 45GB plan (1.5GB per day for 30 days) at a very low cost of $2.41 USD. This aggressive pricing strategy is a result of Jio’s market disruption, aiming to capture a larger customer base by offering more data at lower prices.
    • Standard 15GB Plans: In contrast, operators in the Philippines and Thailand typically offer exactly 15GB for their standard plans. For example, Globe offers a 15GB plan for ₱250 ($4.55 USD) for 15 days, while Smart’s 15GB plan costs ₱299 ($5.44 USD) for a month. These plans reflect a balance between data allowance and cost, catering to moderate data users.
  3. Average Revenue Per User (ARPU):
    • High ARPU: Thailand’s operators, such as AIS, TrueMove H, and Dtac, have higher ARPU at around $6.77 USD. This reflects the higher prices charged for data services and the relatively higher income levels of the population.
    • Low ARPU: In India, the ARPU is significantly lower, with Jio’s ARPU around $1.80 USD. The low ARPU is a direct result of the highly competitive market and the aggressive pricing strategies adopted by the operators to attract a larger customer base.
  4. Market Dynamics:
    • Competitive Markets: India’s market is highly competitive, with operators continuously trying to outdo each other by offering more data at lower prices. This has resulted in very low ARPU but high data consumption rates.
    • New Entrants and Competition: In the Philippines, new entrants like DITO offer competitive packages to capture market share, leading to affordable plans like 16GB for ₱199 ($3.62 USD), which is one of the best values for money in the region.
    • Regulatory Influence: Regulatory frameworks in each country also play a significant role. In India, the Telecom Regulatory Authority of India (TRAI) ensures affordable tariffs, impacting both the pricing strategies and ARPU.

Implications for Operators

  1. Revenue Management:
    • Balancing Act: Operators need to balance between affordable pricing to attract users and maintaining profitability. In highly competitive markets like India, operators face squeezed profit margins despite high data consumption.
    • Revenue Diversification: Operators might diversify revenue streams by offering value-added services and premium plans. For instance, XL Axiata in Indonesia offers additional YouTube data quotas to differentiate itself and justify higher prices.
  2. Investment in Technology:
    • Infrastructure Investment: Continuous investment in network infrastructure is crucial to support growing data demands. Operators in countries with higher ARPU, like Thailand, can afford to invest more in advanced technologies, ensuring better service quality.
    • Cost Management: Operators in markets with low ARPU need to carefully manage costs while expanding network infrastructure to avoid financial losses.
  3. Customer Retention:
    • Loyalty Programs: In markets with high churn rates, like Indonesia, competitive pricing and attractive data packages are essential for retaining customers. Loyalty programs and exclusive offers can enhance customer retention.
    • Service Quality: Ensuring high-quality service and network reliability is key to retaining customers, especially in competitive markets where users have multiple options.

Conclusion

The differences in 15GB monthly data plan prices and ARPU across Indonesia, Thailand, India, and the Philippines are driven by a combination of economic conditions, market competition, regulatory environments, and infrastructure investments. Operators must navigate these factors carefully to provide value to consumers while maintaining sustainable business models.

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